Subject Access Requests
Learn how you can accelerate complex SAR responses with our enterprise-grade, automated redaction product.
Managing complex SARs
Privacy teams are increasingly faced with complex Subject Access Requests from employees, applicants, contractors, and customers. With tight timelines for response and potentially contentious circumstances, it's critical this work be handled carefully. Phaselaw is purpose-built for ensuring this work is handled accurately, securely, and efficiently.
What are the steps to follow with a complex SAR?
Responding to a SAR is a complex process, and Phaselaw is with you through every step of the way.
Document conversion
Most SARs start with a massive export from Microsoft Outlook, Google Workspace, Slack, Teams, and other tools. With thousands of documents in different formats, it's critical that you translate documents into a consistent format for your team to review. Rather than converting documents to PDF manually, Phaselaw does this conversion for you.
Scope review
When responding to a DSAR, teams need to filter through exports to determine which messages match the scope of the request. Phaselaw's tools automate this process, saving teams an average of 42 hours of work for a typical 10,000 document bundle.
Redaction
For each in-scope file, your team will need to redact other parties' personal information as well as any other information you aren't required to disclose. Phaselaw's AI tools automatically suggest redactions, saving over 95% of the time it takes to redact a document by hand.
Multi-step review
Because of the contentious circumstances associated with many SARs, many teams have multiple reviewers review each document. Phaselaw seamlessly tracks work assignments and allows multiple reviewers to collaborate on each document.
Production
When returning data to a data subject, you'll need to package redacted files together into a format that's easy for the data subject to understand. You may also want to prepare a cover letter explaining any data that was withheld and why. Phaselaw will package redacted documents for you, and we'll export an audit log of all redactions and your reasoning behind them.
Trusted By
Onboard in a day
No integrations or certifications required
AI-enabled review and redaction
We identify personal data for you, so your team can focus on complex legal matters. Any redaction decision you make can be automatically applied to all other documents in a case.
Built for your most sensitive documents
Data is hosted in your country of choice, and never shared with AI companies or combined across customers. SSO and fine-grained access controls are included for all customers.
Collaboration tools for complex organizations
Responding to a document production request is a team effort, which is why we're built to enable teams and even outside attorneys to collaborate on document review
Easy to use, no technical expertise required
We know that document review is a challenge, and we built Phaselaw to be a modern, fast, easy-to-use product for even the most tech-averse users. If you do need help, we have 24x365 support and training.
FAQs
If you're using Adobe for document review today, Phaselaw will improve every step of the process:
- We support every file type, so you won't have to convert to PDF.
- Our AI assistant will automatically identify potentially sensitive information.
- Our Smart Triage tools will help you drastically reduce the number of documents you have to review and redact.
- We'll manage the full workflow so you don't have to track your work in another platform.
Unlike tools that help you review one document at a time, Phaselaw is an eDiscovery product that helps you manage document review across large collections of documents. We support a broad variety of file formats, manage the process of reviewing documents for relevance and privilege, and ensure that redactions are applied consistently across large document sets.
Unlike traditional eDiscovery tools, Phaselaw is designed to be fast and easy to use — no certifications required. Our AI-native workflows handle the most tedious parts of document review, and our clean, modern user interface is intuitive.
We have three tiers based on whether you're a team handling an individual document request or a larger enterprise. Find more information on our pricing page.